Key Guidance

Information for our guests

Frequently asked questions for guests of the Chatsworth Hotel in Worthing

Our Awards
Common Questions

Guest Information

  • Can I bring my pet to the Chatsworth Hotel?
    • We welcome responsible pet owners. Well-behaved and trained dogs are permitted under the following conditions:

      • Dogs are not permitted in the restaurant with the exception of guide dogs/service animals. Please check with Reception regarding Breakfast arrangements, if applicable.
      • They are permitted in the lounge area on a lead.
      • Under no circumstances must your dog be left in the room or public areas unattended.
      • They must be kept on a lead at all times when in public areas of the hotel and are not permitted on bedroom furniture.
      • All bedding, bowls, food etc. must be provided by the guest.
      • Please note that your room will not be serviced whilst your pet is in situ.
  • Can I pay for my hotel booking with cash?
    • We are a cashless business and all bookings, food and drinks must be paid for with a debit or credit card.

  • Can I smoke or vape in the hotel?
    • The hotel operates a strict no-smoking policy throughout the hotel, including all bedrooms. Should guests wish to smoke, please do so outside the hotel, away from the reception area steps. If the Hotel’s fire alarm system is activated as a direct result of occupant PROHIBITED ACTIVITIES SUCH AS COOKING, SMOKING, VAPING in the room, the Hotel will charge your guest account.

  • Can you book a taxi for me?
    • Please contact hotel reception if you wish to arrange a local taxi service pick-up. Guests can also arrange taxis via a QR Code situated at Reception.

  • Do you have a bar / lounge?
    • The bar is open daily from midday until 11.00pm for residential guests. Guests may charge bar drinks to their room account or settle with debit/credit card at Reception.

      Drinks can be ordered at the Reception desk and served to you in the Lounge.

  • Do you have a customer car park?
    • The Chatsworth Hotel has a couple of options for parking. Meter parking is available on the road outside the Hotel. The parking bays on The Steyne and across the park on Steyne Gardens have a time limit of 4 hours and their usage is chargeable between 9am and 6pm. Parking between the hours of 6pm and 9am, Sundays and Bank Holidays is free of charge.

      The current rate is £1.80 per hour. Please note, the pricing of these facilities is set by the local authority and is subject to change.

      In addition to the above, the closest multi-storey car park is ‘Worthing High Street Car Park’ which is located in High Street, very close to us. Hotel Parking Discount Concessions are available for the multi-storey car park from Adur & Worthing Councils and can be applied for by accessing the website. The current discounted rate is £6.40. This car park is fully secured and open 24 hours a day.

      Disabled Parking

      Blue Badge holders can park in any of the meter spaces free of charge without time restriction as long as the Badge is clearly displayed on the dashboard of the car.

  • Do you have a luggage room?
    • Our luggage room is fully-secured and in close proximity to Reception, this is available for guests’ use either prior to check-in or following check-out.

  • Do you have offer weddings and events at the hotel?
    • No, we don’t currently facilitiate any events at the hotel. Our focus is solely on accommodation and breakfast.

  • Do you offer breakfast?
    • Continental and full English Breakfast is available in the Restaurant and is served at the following times:

      • Monday – Saturday: 7.00am – 9.45am
      • Sunday & Bank Holidays: 8.00am – 10.15am

      Costs

      • £13.50 per person charge applies to guests whose breakfast is not included in their room rate.
      • £9.00 per person for Continental Breakfast only.

      Please advise in advance of your stay if you have special dietary needs and we will do our best to cater for them.

  • Do you offer complimentary tea, coffee and biscuits?
    • Complimentary tea, coffee and biscuits are provided for guests on a self-service basis from midday.

  • Do you offer dining?
    • We provide award winning breakfasts.

      There are a wealth of Worthing's finest restaurants, literally a stones throw from the hotel.

      Take-away meals can be ordered and delivered to the hotel reception. Guests can collect their delivery from the reception desk.

      See also: Dining and Entertainment in Worthing

  • Do you offer late check in?
    • The reception desk is open 24hrs. If you are arriving after10pm and the main door is locked, please pick up the red phone on the right-hand side of the main entrance to contact the Night Manager.

  • Do you offer WIFI in the hotel?
    • WIFI is complimentary to hotel residents throughout the hotel. Open the Wi-Fi settings on your device to view the available wireless networks. Select Chatsworth Hotel WIFI, click ‘terms of use’ box and enter password: Chatsworth2022. This will give you complimentary access for seven days.

  • Do you provide additional blankets and pillows?
    • Extra blankets and pillows can be found in the wardrobe in your room. If additional supplies are required, these can be collected from the hotel reception.

  • Do you provide an iron and ironing board?
    • If you require an iron and ironing board, please contact hotel reception.

  • Do you provide fans / heaters?
    • We have a limited number of fans and heaters which can be requested from hotel reception.

  • Do you provide secure storage for bikes and other sports equipment?
    • We are happy to store bikes and other sports equipment free of charge and have a fully-secure area for this service.

  • What is your policy regarding lost property?
    • Guests should notify hotel reception of any lost property. After departure any found property will be brought to Reception by Housekeeping and can, in some cases, be forwarded with postal charges met by the guest. The Chatsworth Hotel accepts no liability for any items left after departure or items damaged during your stay.

  • What time can I check in at the hotel?
    • Check in is available from 2pm. The reception desk is open 24hrs. If you are arriving after 10pm and the main door is locked, please pick up the red phone on the right-hand side of the main entrance to contact the Night Manager.

  • What time is checkout?
    • Guests are requested to vacate their rooms by 10.30am, hand their key to the hotel reception and settle any outstanding accounts.

  • Where should I leave my room key?
    • We would advise you to leave your key at Reception when your room is unoccupied. If the Reception desk is unattended, please leave your key in the box provided. Thank you.

Quick Response

Got a Question?

We aim to respond within 48 hours

Mon to Fri: 07:00 to 23:00
Saturday: 07:00 to 23:00
Sunday: 07:00 to 23:00

01903 236103

hotel@chatsworthworthing.co.uk

what3words
candle.shunts.values

Chatsworth Hotel
The Steyne
Worthing
West Sussex BN11 3DU
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